Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www. prancingpenguins.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you will find a link to cancel your account, enter your user name and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows Prancing Penguins to send you email messages and advertisements. You may not cancel receiving email ads from Prancing Penguins without terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Info" link. You will be able to edit any of your information except your Affiliate ID.

I live outside the US, can I join?
Yes, but only if you are from one of these countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom & United States.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.


Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned $1.00.

How can I request payment?
As soon as you reach payout, you will see the redemption option appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30 days. Normally in 72 hours.

How am I paid?
Payments are made via the following payment processors: AlertPay, Redeem For Ads


Referral Questions:

How can I refer other affiliates?
You may place a link with your referral url to Prancing Penguins on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn from 3 levels of referrals
Level 1 = 10%, Level 2 = 5%, Level 3 = 2%

Are my referral earnings working?
Yes, referral earnings are updated once a day. You must be active on our site to earn from your referrals
To qualify to receive earnings from your downline, you must login at least once every 14 days and click on at least % of the ads we send out.

Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.